I.C.E. Info Cards - Time critical information in an instant!

View My Cart

0 item(s) £0.00

Welcome to our Privacy Policy

We are committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you what information we may collect from you, how this information may be used and how it is protected.

COLLECTION AND USE OF PERSONAL INFORMATION

We limit requests for information to what is required to ensure an accurate service. Most of the information we collect is very basic and is needed to complete a purchase. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, a description of the item requested or purchased and the IP address of your computer.

Information Voluntarily Provided

There are times when you may provide information to us voluntarily. This occurs when you provide your feedback to us though e-mails, return forms, letters or telephone calls. We use this information to respond to your query and to keep track of customer feedback.

Internet Database

Our website stores your personal, shipping and billing information, it provides you with the ability to track the status of your order, list previous orders and retain email preferences. Registration is entirely voluntary and you have the ability to correct or delete the information at any time. This information is accessed through the "My Account" section of the site.

Marketing Information

We will never sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list.

DISCLOSURE AND RETENTION OF PERSONAL INFORMATION

We will only share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. We will not disclose your personal information to any third party without your written consent unless required to do so by law.

We keep your personal information for only as long as required to fulfill the purpose for which it was collected. For those customers who have registered for the mailing list, their personal information is kept until we are notified that they no longer want their information stored.

ACCURACY AND PROTECTION OF PERSONAL INFORMATION

We rely on our customers to notify us of any changes in personal information. Should inaccurate information come to our attention, we will investigate and correct the information and, if necessary, advise you of the change. Only those staff members who need your personal information in order to respond to your requests are given access to it. Employees are provided with training and information regarding the proper handling of personal information. All information stored in our system is protected from unauthorised access and information that is stored in document form is kept in secure locations to prevent access by unauthorised persons.

Transaction Security

In order to make every effort to ensure that your experience onour website is secure, we use encryption technology to protect you against the loss, misuse or alteration of your personal information. When you fill out any contact forms or access your account, a secure server encrypts all of your information through the use of Secure Socket Layers (SSLs).

To be sure you're browsing secure pages for transactions, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in your web browser to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://) in the Web site address to indicate that you are in a secure environment.